Most organisations can tell you what their assets are. Many can tell you why those assets exist. But have they identified who they exist for? That’s a problem. Because if you’re not clear about who your assets are supposed to deliver value to, you’re making decisions in a vacuum. And vacuums are expensive places to operate. It Starts With Purpose In the last newsletter, we explored how service levels are the hidden driver of asset investment decisions. But before you can define what your...

Ask someone what value their assets provide, and you'll often get a blank stare. Or a vague wave towards "keeping things running." But here's the uncomfortable question: if you don't know exactly what value an asset is supposed to deliver, how would you ever know if it's actually delivering it? This is where service levels come in—and why they're far more important than most organisations realise. Assets Exist to Deliver Value ISO 55000 defines an asset as "an item, thing or entity that has...

Ever wonder why some asset decisions just don't stick? Why the maintenance team's priorities don't quite match what leadership expects? The problem usually isn't at the workshop level—it's in the connection between strategy and execution. Asset management works when there's an unbroken line of sight from the boardroom to the workshop floor. Break that line, and you get misaligned priorities, wasted resources, and frustrated people at every level. It Starts with Organisational Purpose Before...